WHO WE ARE
Who is mylittlefrenchpharmacy ?
Mylittlefrenchpharmacie is an online parapharmacy website offering a wide range of French Pharmacy products with a selection privileging made in France and eco-responsible products selected by Géraldine Coutelen, Doctor of Pharmacy in Domène in Isère. Mylittlefrenchpharmacie was created to answer a growing demand of customers who wish to access quickly and easily to all the products of their pharmacy (except drugs) without having to move, and to benefit from exclusive advices on their products and from the novelties.
Why order on mylittlefrenchpharmacie ?
Mylittlefrenchpharmacie is a pharmacy that changes the lines of the traditional French pharmacy by offering a selection of products that favor eco-responsible products to meet the new requirements of today's and tomorrow's consumers, and to participate in the well-being of the planet.
We do not offer a whole range, but the selection of Geraldine by privileging the following criteria: healthy formulas, made in France, organic cosmetics, without forgetting the effectiveness of the products.
However, if you do not find the product you are looking for on our site, we invite you to contact us by email at firstname.lastname@example.org
What kind of products can I find on your site ?
On mylittlefrenchpharmacie website, you can find a wide selection of products that will meet all your daily needs: hygiene, beauty, natural cosmetics, food supplements, natural medicine, products for babies, veterinary range, prevention ... but also personalized boxes and a selection of gifts to offer with particular care given to packaging and with a selection of personalized samples.
Do you have an eco-responsible approach ?
Mylittlefrenchpharmacie has been committed for several years in an eco-responsible approach to offer a wide range of organic and green products that you will find on the site. Among the brands that we offer you will find : La Rosée, What Matters, Dr Bronner's, Cattier, Goodout, Love and Green, Laboratoires du Cap Ferret, Bivouak..
The choice of packaging is always made in an eco-responsible way, using recycled cardboard from the pharmacy or new cardboard from an eco-responsible company (to be chosen when ordering).
Can I order medication from your site ?
It is not possible to order drugs on the site mylittlefrenchpharmacy. We invite you to go to your usual pharmacy, or click & collect on the site https://www.mypharmactiv.fr/pharmacie/pharmacie-centraledomene
If you don't have a prescription, we can answer your requests for prevention, well-being, hygiene and cosmetics.
Do I need an account to place an order ?
Yes, to place your order, you will need to create an account first. This will only take a few minutes.
How do I create my account on mylittlefrenchpharmacy?
To create your account, click on the little man in the upper right corner, then fill in the requested information.
How do I access my account if I have lost my password?
If you have lost your password, you can reset it by clicking on "Forgot your Password ?". You will then receive an email asking you to choose a new password.
How to subscribe to the mylittlefrenchpharmacy newsletter ?
You can subscribe to our newsletter from the home page, at the bottom of the page, by entering your email address to receive the latest news and novelties from mylittlefrenchpharmacy.
How do I track my order ?
As soon as your order is ready, you will receive an email with shipment details and you will be able to track your order following the link indicated in the email.
How do I cancel my order ?
To cancel your order, it is necessary to contact us as soon as possible at +33 4 76 77 23 26 in order to facilitate its cancellation. In case you have already been charged, the refund may take a few days.
How do I change my order ?
To modify your order, it is necessary to contact us within 2 hours following the order at +33 4 76 77 23 26.
What payment methods are available ?
You can make your payment on our site with your usual credit card, American Express or Paypal.
Is the payment on the site mylittlefrenchpharmacie secure ?
Yes, the payment on the siteemylittlefrenchpharmacie is fully secure.
DELIVERY & RETURNS
How much is the delivery charge ?
The delivery is made in France from 5,99€ and is offered for any order over 19€.
The delivery costs abroad depend on the country in which you wish to be delivered and will be calculated at the delivery stage. Delivery in Europe is offered for all orders over 80€.
How do I know if my order has been shipped ?
When your order is shipped, you will receive an information email with a tracking link.
What delivery methods do you offer ?
We offer a home delivery by Colissimo and Chronopost, in relay point or in click & collect at the central pharmacy of Domène.
I want to change my delivery address, how do I do it ?
To change your delivery address, please contact us as soon as possible at +33 4 76 77 23 26 so that we can proceed with the change of address before shipping.
I want to return part of my order, how do I do that ?
You can send us an email to email@example.com specifying the object of the return of the products. The shipping costs remain at your charge unless it is an error on our part.
I live abroad, can you deliver to me?
Yes, we deliver worldwide, the shipping costs abroad depend on the country in which you want to be delivered and will be calculated at the delivery stage. Delivery in Europe is offered for all orders over 80€
How do I contact customer service ?
You can contact our customer service:
- By email : firstname.lastname@example.org
- By phone : +33 4 76 77 23 26
I have a question about a product, who can I contact ?
If you have any questions about a product, we invite you to contact us by email at :email@example.com
RANGE OF PRODUCTS PROPOSED BY MYLITTLEFRENCHPHARMACY
What parapharmacy products do you offer ?
On the site of online parapharmacy mylittlefrenchpharmacie, we offer you a whole range of products: cosmetic products for your daily life but also food supplements, products for babies and veterinary products for your pets such as shampoo for dogs and shampoo for cats. We also have an eco-responsible approach and offer many organic and natural cosmetic products.
What brands are offered on https://mylittlefrenchpharmacie.fr/en/ ?
The site mylittlefrenchpharmacie offers the following brands:
- La Rosee
Do you offer a range of organic cosmetics ?
Yes, mylittlefrenchpharmacie is committed to an eco-responsible approach in order to offer you a selection of organic cosmetic products: organic face creams, organic body creams, organic liquid soaps, organic solid soaps, organic toothpastes, organic deodorants, organic make-up removers, organic lotions, organic serums, organic masks, organic scrubs, organic shower gels, organic shampoos, organic suncare products...The brands offered have been carefully selected to meet the needs of our customers: La Rosee, Dr Bronner's, Cattier, Goodout, Love and Green, Laboratoires du Cap Ferret,..
Do you offer products for animals ?
Yes, mylittlefrenchpharmacie offers a wide range of quality veterinary products for your pets, dogs or cats: dog shampoo, massage gel for dogs, food supplements for dogs, oral hygiene products, shampoo for cats,..
Do you offer food supplements ?
Yes, mylittlefrenchpharmacie offers a wide range of food supplements of all types: food supplements sun, food supplements sleep, food supplements stress, food supplements immunity, food supplements hair, food supplements vitality, food supplements thinness, ..
Do you offer natural medicine products?
Yes, mylittlefrenchpharmacie offers many natural medicine products in the field of :
- Aromatherapy: floral waters, essential oils, candles, incense, diffusers, sprays
- Phytotherapy: ampoules, sprays, roll-on,..
- Herbalism: medicinal plants, infusions, teas,..
What can be found in the Star French Pharmacy category ?
In this category, we present you a selection of must-have products from French Pharmacy such as : Bioderma Créaline micellar water, Colossol face lotion cleanser, Avene thermal water spray, Nuxe Huile Prodigieuse…
How to know if a product is in stock or not ?
You can subscribe to email alerts. The site being directly linked to the central pharmacy, you will be notified by email as soon as the missing product is returned.